Knowledge Base

Getting Started

• Quick Start Guide
• Your Next Steps
• Additional Information

• Overview

  • What is a recipient?
  • Category Hierarchy and Tabs Layout

• USPS Form 1583

  • Articles coming soon

FAQs

• Where can I download the Preferred Postal mobile app?
• What can I not send to my Preferred Postal mailbox?
• Save Search Options Filter Can I use my Preferred Postal mailbox as my home or business' address?
• What do you mean by a recipient?
• What payment methods do you accept?
• How do I sign up?
• About KB Add-ons

Subscriptions

• How to Change or Cancel Your Subscription
• Additional Charges
• What is a recipient?

Billing

• Storage Services & Fees
• Additional Charges
• Forms of Payment We Acccept

Mailbox Features

• Customer Dashboard

Mobile Apps

• Mobile Apps

Recipients

• Updating - Adding or Removing A Recipient
• What is a recipient?

Services

• Mail Scanning
• Storage Services & Fees
• RV Forwarding Service